Service Plans

A – FULL SERVICE PLAN
B – THE “COVERALL” PLAN
C – ANNUAL CLEANING ONLY
D – AIR CONDITIONING TUNE UP

These plans are available only to residential and commercial customers who purchase all of their fuel from Mohegan Oil Co., Inc. and are not delinquent with any bills, including the price of the plan.

RENEWAL AND CANCELLATIONS:These plans and rates shall be in effect from May 1, 2016 until April 30, 2017 and will automatically be renewed at prevailing rates on the anniversary date of each year. The plan will automatically terminate without refund if the customer fails to have Mohegan Oil Co. supply ALL of their fuel, discontinues doing business with Mohegan Oil Co., and/or hires another party to make repairs to ANY part of their systems.Coverage is automatically suspended if you are notified that your account is on credit hold. Customers who do not wish to renew their service plans should contact the business office.

Service plans will not be issued to rental properties that do not purchase ALL of their fuel from Mohegan Oil Co.Landlords may not assign a new tenant as a service customer until Mohegan Oil Co. has approved tenant’s credit application.

TERMS AND CONDITIONS:

  1. Any promises, terms, conditions or obligations not here in writing, are not part of this agreement. Mohegan Oil Co., Inc. does not have responsibility for consequential damage or injury.
  2. These Service Plans do not include asbestos abatement, removal or any pollution clean up or remediation, plumbing work, chimney failures, soot damage, puff backs, or any consequential damage.
  3. The customer is responsible for safe access to driveway, heating equipment, and utility area. The Company reserves the right to refuse to work in unsafe or unsanitary conditions.
  4. Service charges related to frozen pipes, radiation, installation of furnace, boiler, burner, hot water, tankless coil, oil tank, or relocation will not be covered under any plan.
  5. These service plans do not cover damages resulting from fire, flood, hurricane, electrical interruption, construction, renovation or other unrelated circumstances.
  6. It is the customer’s responsibility to contact Mohegan Oil Company to schedule yearly cleanings. No refunds will be given to contract customers who fail to schedule their maintenance.

SERVICE PLANS – A $60.00 TRAVEL FEE WILL BE CHARGED WHEN A TECHNICIAN PROVIDES SERVICE BETWEEN THE HOURS OF 4:30PM AND 8:00AM WEEKDAYS. AND ANYTIME YOU NEEDSERVICEONWEEKENDS AND HOLIDAYS, REGARDLESS OF WHICH PLAN YOU PURCHASE.


PLAN A – FULL SERVICE PLAN (PARTS ARE NOT INCLUDED)
$199.95 plus tax
$50.00 plus tax for each additional burner.

Includes 12 Step Summer Overhaul, plus all labor during regular business hours, overtime, and holidays to remedy malfunction of burner and its electric controls.


PLAN B – THE “COVERALL” PLAN (LISTED PARTS AND LABOR ARE INCLUDED)
$329.95 plus tax.
$85.00 plus tax for each additional burner.

Includes 12 Step Summer Overhaul, plus all labor during regular business hours, overtime, and  holidays to remedy malfunction of burner and its electric controls.

NOTE: This plan does not cover every part on your system. ONLY the parts listed below will be covered.

Blower Belt Blower Bearings Blower Motor (⅓ hp only)
Burner Coupling Burner Igniter Burner Fan
Burner Motor Cad Cell Cad Cell Control
Circulator Coupling Circulator Motor (sealed unit only) Draft Regulator
Electrodes Fan Limit Fan Pulley
Fuel Pump Gauge Glass Nozzle
Nozzle Adaptor Oil Filter (Standard) Oil Valves & Lines
Pump Strainer Relief Valve Smoke Pipe (3 sect)
Taco Zone Valve (Motor Only)

Triple Aquastats and Transformers are NOT covered by Plan B.Spin-On and Garber Filters are $25.00 plus tax additional.


PLAN C – ANNUAL TUNE UP ONLY (Includes 12 step Summer Overhaul)
$154.95 plus tax.
Garber filters $25.00 plus tax additional.

Properties that are not supplied fuel by Mohegan Oil Co., Inc. will be billed at prevailing hourly  rates plus parts and tax.

12 STEP SUMMER OVERHAUL

  1. Cleaning, lubrication and adjustment of your burner.
  2. Replace nozzle and oil line filter (no additional charge for nozzle and filter).
  3. Inspection and necessary adjustment of burner controls.
  4. Vacuum cleaning of boiler or furnace.
  5. Clean and inspect stove pipe and base of chimney.
  6. Check pump for pressure and vacuum.
  7. Clean and adjust electrodes.
  8. Check for ignition and flame failure.
  9. Oil motors, circulation pumps, and fan bearings.
  10. Inspect oil line and tank for possible leaks.
  11. Make draft test and adjust accordingly.
  12. Perform efficiency test.


PLAN D – AIR CONDITIONING TUNE UP ONLY – $150.00 plus tax.

Mohegan Oil Co. will tune and service your air conditioning system and top off freon if necessary only during normal business hours once the outdoor temperature is above 60 degrees.Parts are not included in this plan. A/C filters are available for additional purchase but are not included in Plan D.

These plans do not include service required as a result of the customer’s failure to replace fuse, reset circuit breaker, set thermostat properly, or turn on emergency switch. If a technician is called out for any of these issues, prevailing service rates will apply.

SERVICE RATES:
HVAC-24 hour service is available at a charge of $105.00 plus tax per hour between the hours of 8:00am and 4:30pm on weekdays.All other times, weekends and holidays are $115.00 per hour plus $60.00 plus tax travel time.Service charge for non-customers and rental properties not purchasing oil from Mohegan Oil Co. is $170.00 per hour plus $60.00 travel time plus tax.

Workmanship and materials are guaranteed for thirty days from the date of job completion. The service plan is non-refundable; however, the plan may be transferred to the new owner in the event of the sale of the home and the new owner purchases fuel from Mohegan Oil Co., Inc.

MOHEGAN OIL CO., INC. IS PLEASED TO OFFER TANK INSURANCE:

ABOVE GROUND TANK INSURANCE – $29.95 PLUS TAX PER YEAR
IN GROUND TANK INSURANCE – $49.95 PLUS TAX PER YEAR

We recommend that if your tank is older, you purchase tank insurance to protect your home.Insurance will cover replacement of any conventional 275 gallon vertical or horizontal tankif it leaks due to internal corrosion, with a new 275 gallon steel oil tank.
NOTE:Pipingnecessary to bring the new tank up to code is NOT covered under this policy.

Not covered: tanks damaged by acts of God, explosion, fire, flood, storm and hurricane. THIS INSURANCE DOES NOT COVER ANY LOSS OF OIL OR POLLUTION LIABILITY RESULTING THEREFROM. MOST HOMEOWNER’S INSURANCE POLICIES EXEMPT OIL LEAKS FROM COVERAGE. WE ARE NOW INSPECTING EVERY TANK DURING OUR ANNUAL TUNE UP AND WILL SEND YOU AN APPRAISAL OF YOUR TANK AND ITS CONDITION. IF WE RECOMMEND THAT YOU REPLACE YOUR TANK, YOU ARE UNDER NO OBLIGATION TO REPLACE IT. HOWEVER, TANKS THAT NEED IMMEDIATE REPLACEMENT WILL NOT QUALIFY FOR COVERAGE.

Cost of oil clean up is not included as part of your replacement warranty and the homeowner is responsible for all costs related to oil spills. Tanks must be 100% accessible. Mohegan Oil Co cannot be held responsible for leaks or ground contamination resulting from a corroded fuel tank.

We no longer repair buried fuel tanks but can replace them with a standard 275 gallon above ground steel oil tank.All buried tanks must be removed by an approved contractor and inspected by the local Fire Marshall.

Tank insurance is billed annually in April and will renew automatically each year unless the business office is notified.

CT LIC HTG.000303774            CT HOD497